Shipping Policy

We offer U.S. shipping Only. We do not ship outside of the United States of America. A shipping fee is applied to the order upon checkout. After order is placed it takes 3-5 business days to process and verify credit card authorization before we ship out your order. For custom wigs it takes 7-10 business days (excluding all holidays) for completion of customization. Generally shipping takes about 2-3 days. When your order is shipped we will email you with a tracking number. We only shipped to CONFIRMED addresses. If your address is unconfirmed we will email you to verify your address to ensure accurate delivery. Please ensure accuracy of email address entered when placing order. ALL ORDERS MUST BE SIGNED FOR. In the event that your package is left at the post office after several delivery attempts and comes back to us, we will notify you via email. We are not responsible for carrier delays from the post office, natural disaster delays, or delays due to the holiday. We are not responsible for your order once it ships and you receive tracking information. We strongly suggest not booking a hair appointment until you have received your order as things due happen unexpectedly with the post office.